Client Portal

Client Portal

When you add a Client’s information to your contact list, connectBLC automatically generates a personalized Client web page for your Client, branded with your information. Here, connectBLC logs all of the communication between you and your Client including messages, properties, and various documents (i.e., CMAs, financial reports, flyers, and real estate forms). You can also refer Service Partners to your clients and their contact information will appear here on their Home Page. The idea is to drive all activity related to the transaction in one central location that is branded professionally with your information.

The connectBLC Client Portal is available on any browser or device.

The following is what your Client will see when they log into connectBLC:

Clients can access the searches that you have created for them as different folders. As such, when creating a search for a Client, you will be prompted for a folder name. Please make sure it is something that you are comfortable with your Client seeing.

Once a folder has been selected, the View drop-down menu allows your Clients to access all folders to easily navigate between multiple searches you may have set up for them.

Clients can view listings in consumer-friendly reports, and can select between a number of views.

Regardless of the view, Clients can specify their favorites or dislikes by clicking the prominent InterestedMaybe, or Not Interested icons.

They can also access their favorites from the Favorites & Comments section.

All comments and actions (including marking interest in listings) that your Client takes within their portals are automatically reflected in your Agent account from the Activity Widget and Client Dashboard.

Note: You can also receive automatic notifications about your Clients’ interests via email. To do so, enable Client Activity Notifications by doing the following:

  1. Navigate to the Settings page from the Settings & Sign-Out menu in the top right corner of the navigational toolbar.
  2. Select Prospecting Defaults.
  3. Under Client Activity Notification, check Notify me when a client marks interests in a property.
  4. Click Save

Once this function is enabled, an email will be sent to the Agent. The message looks similar to the following example:

Attention: This message was sent to you by connectBLC on behalf of your client Bob Buyer.

Bob Buyer has reviewed the listing you emailed, and marked their interest as follows:

Number Marked INTERESTED: 4
Number Marked MAYBE: 1
Number Marked NOT INTERESTED: 1

 

Client Searching

Clients can also search for listings within their portal using consumer-centric filters.

They can also save searches and access previously saved searches from the My Searches section.

As an Agent, you can view searches that a Client has created by accessing the View Portal link from their Client Dashboard.

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