BLC listings pull through to the BrokerBay platform every 2 to 3 minutes from data feeds that are established between BrokerBay and the BLC's Listing platform.
Which listing fields sync continuously from BLC?
The majority of listing fields will continue to automatically sync with BrokerBay after the listing has pulled through to your platform, including status and price changes. Notable exceptions to this are the listing agent field and listing photos—this data is only synced once during the listing's initial importation to BrokerBay.
How are BLC booking links set up?
Online booking links are enabled/disabled by the boards themselves on a per-office basis—Please email BLC Support with either the brokerage office ID or the BLC number of a listing that's missing a booking link for assistance.
Disabling Showing Time booking links entirely must be completed on the brokerage's end by logging in and navigating to Office Setup → Showing Agent Requests → set toggle to NO.
TROUBLESHOOTING & FAQS
How long does it take for an MLS listing to sync with BrokerBay?
Listings typically take about 2 to 3 minutes to pull through. If you broker-loaded a listing more than 30 minutes ago and don't see it in your platform yet, please follow the troubleshooting steps below for resolution:
Why hasn't my listing been imported?
Troubleshoot to the best of your abilities using the steps below, then contact our support team if a resolution isn't found:
- Have you selected YES to “Distribute to Internet Portals?" and "Display Address on Internet?” on the BLC listing? YES must always be selected for these settings in order for us to pull the listing through to our platform.
My listing was imported missing some/all of its photos—how do I pull them in?
Photos only sync from the BLC Listing Service to BrokerBay once, when the listing initially imports. If photos failed to import or were added to the BLC listing after it pulled through, you will need to add them to the BrokerBay listing manually.
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