Online
1. Choose Showings from menu at the left.
2. Locate the showing you would like to cancel and select View Details button.
3. Under the Take Action heading, write in the dialogue box why you are cancelling the showing and select Submit.
In-App
1. Select the Calendar/Showings icon from the toolbar at the bottom of the screen.
2. Tap on the showing you wish to cancel and select the Cancel button.
3. From the dropdown menu, select the reason for cancellation; if Other, you can add in the dialogue box any specific message for the Showing Agent. Click the Send Cancellation button when finished.