How do I use the Vault app with a shared lockbox?
Once a lockbox has been shared with you by the authorized owner, you can administer that lockbox via the top, dropdown arrow on the web or the double arrow in the app. Your role as an external Admin to the owner’s account allows you to jump into the owner's Organization as an Admin and execute the Admin permissions/access locks from your account.
The locks will not show up in your own Organization account since they are not registered there.
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How do I remove the shackle of my Masterlock lockbox using the Vault app?
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How do I open my Master Lock lockbox using the Vault app?
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Opening a Lockbox with BrokerBay App
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How do I delete a lockbox from my Vault account?
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