How do I view lockbox access history in BrokerBay?
1. Open your lockbox management page via your personal profile menu.
2. Locate the Device ID/Serial Number of the lockbox you are investigating and click associated View Logs link under Access Logs heading.
3. View the lockbox access details from left to right, including Date, Time, Event (action on the lockbox), and Agent Name.
Note: BrokerBay can only collect the name of the agent actioning the lockbox if they are doing so via the Access MasterLock button within the Showing Instructions on the BrokerBay app.
Related Articles
BrokerBay's Temporary Access Code
On the lock history, the email column will record who the history detail is tied to. If it is within the Vault Enterprise system, it will display the email of the User. If it is outside of Vault, it will show the integration partner the request was ...Opening a Lockbox with BrokerBay App
Prior to arriving at the showing, open the BrokerBay app to confirm the time of your showing and make sure the BrokerBay app is able to download your access credentials. It is important to arrive at the house within the showing time window with the ...How To: View/Download Showing History in BrokerBay
Open the listing for which you would like to view showing history and select the Showings tab. To the left, you can navigate between In Person and Virtual showings, when needed, to view the details underneath. To the right, choose the additional ...BrokerBay History Reports
The listing data history is available in the listing detail by clicking the “View History” button under the photos. This will show all data imports and updates to the listing information included on the platform: Agent interactions on the listing can ...Transaction History
Access the Transaction Management System (TMS) by clicking on the My Listings/Transactions link or icon on the My BLC Home Page. Select your transaction by clicking on the listing BLC number. The History tab automatically tracks all status changes, ...