Knowledge Base & Chat Bot

Knowledge Base & Chat Bot


2. Click on the "How can I help you?" button to the bottom right of the page.


3. Choose whether you'd like to search for information via the Knowledge Base or Chat bot.


4. Searching by Knowledge Base: Choose which Knowledge Base and Category best fit your query. Scroll to view article topics within.

   
  



5. Searching by Chat Bot: Type your question in the "Ask me something" field and press the Send button. Inquiry will pull the answer from the KB articles based on keywords and phrases.


 


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