My lockbox did not come programmed with a Sharing Code.

My lockbox did not come programmed with a Sharing Code.

This particular issue must be escalated to the lock box vendor through MIBOR. Because access to MIBOR's Showing Platform includes the cost of programming for lock boxes purchased through our Realtor Store, MIBOR must make the request to Master Lock on your behalf in order to bypass the payment requirement.

NOTE: This only applies to lock boxes purchased from the MIBOR store. If the lock box was purchased through a retailer or directly from the Master Lock website, the lock box upgrade cost of $50 per box will apply.

    • Related Articles

    • Where is the Sharing Code for my lockboxes?

      MasterLock Electronic Bluetooth lockboxes purchased from MIBOR are preloaded with a BrokerBay integration code, otherwise referred to as the Sharing Code. Note: This is not a code used to access the box via the keypad in any way. This is a piece of ...

    • How do I setup a Master Lock lockbox within BrokerBay? (Web Browser)

      To setup a Master Lock lock box within BrokerBay simply follow these steps. 1) In Master Lock Vault Enterprise, click on the name of the lock box you wish to add to your BrokerBay listing. Check the bottom of the lock box to ensure that the device ID ...

    • How do I create a contractor code?

      To allow contractors access to a property through your MasterLock Bluetooth Electronic lock box, MIBOR recommends using the Individual Access function within the Vault app. This action will provide contractors the ability to access the lockbox using ...

    • How can I remove the shackle on my Master Lock Bluetooth lockbox using my Primary Code

       Press and hold down the circle button, also known as the Reset button.   While holding down on the circle button, press the first digit of your Primary Code and QUICKLY release both buttons at the same time. Continue entering the rest of your ...

    • How do I share my MasterLock lockbox with Showingtime?

       Lock boxes purchased from MIBOR are pre-programmed with the sharing code for BrokerBay as negotiated as part of the integration of services. To upgrade the integration with an alternative showing service such as Showingtime, you will need to follow ...