BLC® Listing Service support staff may not revise listing data without written approval of the listing broker (Participant or authorized managing broker), and then, only in the specific circumstances provided below and upon receipt of any necessary or applicable documentation requested by staff. Members needing assistance adding a listing or revising an existing listing should contact BLC® Listing Service support for assistance.
BLC® Listing Service support may revise listing data, with the written approval of the listing broker (Participant or authorized managing broker), in the following instances:
Correction of Price. BLC® Listing Service support staff will correct the “original list price” if the list price was entered erroneously when the listing was initially added to the system. List price corrections may only be processed by staff within five (5) business days of the listing date.
Correction of Listing Status. BLC® Listing Service support staff will change the status of a listing due to an entry error. Additionally, if a listing is placed temporarily off market and reactivated, the status will be changed to “new” in accordance with this section. The status change to “new” will only be made within five (5) business days of the listing activation date.
Correction of Expiration Date. BLC® Listing Service support staff will change the expiration date of a listing due to an entry error when the error causes the listing to be inaccessible to the listing agent. A change form signed by the listing agent or listing broker requesting the change will be required prior to correction.
Correction of Data in Sold Listings. BLC® Listing Service support staff will correct listing data on a closed transaction if reported to the service within five (5) business days of the closing date, in writing with the listing Participant’s authorization. Data within a closed listing discovered to be inaccurate beyond 30 days of the closing date will not be updated. It is considered a best practice within the industry not to change historical data. Once the listing is closed, all subsequent listing history is to remain intact and cannot be removed at the request of any third-party, homeowner or Participant/Subscriber. In addition, at least two photos must remain once a listing closes. (adopted 9/2020)
Staff Transfer of Listings. BLC® Listing Service support staff will transfer listings from one agent to another in the same company or from one branch to another within the same firm. Listings moved from one company/firm to another must be withdrawn by the former office and relisted at the new office.
Staff Input of New Listings/Changes & Upload of Photos/Virtual Tours. BLC® Listing Service support staff may provide member instructions for adding/updating a listing or uploading photos/virtual tours but are not authorized to do so on behalf of a member.
Deletion of Listings. BLC® Listing Service support staff will not delete or erase a listing and its history from the BLC® Listing Service system under any circumstance other than the removal of an accidental duplication or re-list occurring within five (5) business days of the original listing input. Requests for deletion must be submitted in writing by either the listing agent and listing broker, or the listing broker.
Other Circumstances. Other revisions of listing data may be requested, in writing, in extraordinary circumstances. BLC® Listing Service support staff shall only make the requested change with the approval of the MSC Board.