What lubrication can I use on my MasterLock lockbox?

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• The lockbox won't stay closed. What should I do?

   Whoever is closing the door must make sure they see a blue light and hear a click after holding the door shut. If not, here are some troubleshooting tips: 1. Check the prong connection. If the prongs on the door have touched the body but not been ...

• My MasterLock lockbox appears to be non-responsive.

  The lock could be in a state that requires a Bluetooth unlock/interaction to clear it out. Also note that there is no timeout period for leaving the door open or removing the shackle. This means if the door or shackle appear to stay unlocked and ...

• How do I share my MasterLock lockbox with Showingtime?

   Lock boxes purchased from MIBOR are pre-programmed with the sharing code for BrokerBay as negotiated as part of the integration of services. To upgrade the integration with an alternative showing service such as Showingtime, you will need to follow ...

• How do I unassign a lockbox from a listing in BrokerBay?

  A lockbox cannot be assigned to multiple properties in BrokerBay. To use a lockbox on a new listing, it must first be unassigned from the previous property. 1. Open the listing details. 2. Click on the Showings tab followed by the Showing ...

• How do I transfer my MasterLock lockbox to another MIBOR member?

  ORIGINAL owner 1. Delete the lockbox from your BrokerBay lockbox collection: How do I delete a lockbox from my BrokerBay account? 2. Delete the lockbox from your Vault Enterprise account; print or copy the information presented so that you may pass ...