Frequently Asked Questions
Re-List Definition and Application
Re-list Definition Properties that are re‐listed by the same office or firm may be entered into the system as “new” provided the former listing (i.e. Listing ID #) has been in an off‐market status for at least 30 days. Listings reactivated by the ...
How do I extend the Expiration for an Automated Search?
Auto Searches in the BLC Listing Service expire after 180 days to keep the system operating most efficiently. Allowing searches to run without an expiration creates the potential for problems to occur such as notifications getting flagged as spam. ...
What happens to my listings if I change brokerages?
The originating brokerage is responsible for collecting the closing documents and updating the listing if the listing remained with the brokerage when the agent transferred. If the brokerage has agreed to allow the transferring agent to "take their ...
How To: Locate Tax Information in the BLC
From My BLC home page: 1. Click the Public Records icon from the shortcut bar. It is the globe; when you hover over, it will read "Tax." 2. From here, you can perform a Simple Property Search. From a Listing: 1. Open the Additional Info menu, if not ...
How To: Edit BLC Toolbar Shortcuts
1. Drop down Personal Profile menu to the top right and choose Edit Toolbar Shortcuts. 2. Checkboxes appear next to available shortcut options in the menu; select or deselect your preferences. 3. When finished, click Save Toolbar Shortcuts. 4. View ...
How Do I: Edit a Status Disclosure
First, review these status disclosure definitions to ensure you are choosing the correct one for your listing. a. First Right of Refusal: Parties have completed the “Addendum to Purchase Agreement - First Right Contingency” form, which allows the ...
How Do I: Search by School District?
School District and individual school data is incorporated in the BLC from the Indiana Department of Education via a third party provider. Information is updated regularly based on the DOE source information. Due to the frequency of change in ...
How Do I: Activate a Draft Listing?
1. Open My Listings/Transactions. 2. Ensure you are viewing the listings that are in Draft status. 3. Click on the Edit pencil icon next to the listing you'd like to activate. 4. Click "Save & Continue" button; you may be prompted to return to the ...
How do I find the Team ID?
The Team ID in connectBLC is created during the team creation process. If an agent should need to know the Team ID afterward: 1. Click on personal profile menu and access Settings. 2. Choose to "Modify my connectBLC Team" from the Personal ...
How To: Search for Open Houses
Note: You can search by Tour/Open House in the Modern Search Module instead by adding it as a field to your Search Filters page for a much more mobile-friendly solution. 1. Select to begin a Tour/Open House search. 2. Select a beginning and ending ...
How Do I: Filter the Feature List when Adding/Removing Fields?
This answer depends on which type of device you are on and the browser type you are using. DESKTOP/LAPTOP - ANY BROWSER In the Search page, click Add/Remove Fields in the lower right corner: 1. Click on the link for hints. 2. Press CTRL + F ...
How Do I: Create My Own Email Templates?
1. Open Settings from your personal profile menu. 2. Open "Email template defaults" from the "My Defaults" section of the page. 3. Access your email templates via the "Click here to create or modify your email templates" link. 4. Create templates ...
How Do I: Delete More Than One Saved Search at a Time?
1. Open your Prospecting Manager. 2. Choose which type of Saved Search collection you would like to edit; the system will default to "All." 3. Check the boxes next to the searches you wish to delete. If you want to delete all, choose the checkbox at ...
How do I input subdivision correctly?
1. How do I bypass the Subdivision field for a new listing when there is NO subdivision? 2. How do I add unlisted subdivisions to a listing? 3. Public Record Subdivision Info Report in CRS Data
How Do I: Add/Remove Agent Participant from Transaction
When a listing is added to connectBLC, the Listing Agent is automatically added as a transaction participant. If the Listing Agent’s email address is current and valid in connectBLC, they will be notified as soon as the listing is added and can ...
How Do I: Search Back On Market?
Using the Add/Remove additional fields button in the Search module, you can add the following criteria to search for Back on Market listings: The "Last Change Type" would be set to "Back on Market" and the "Return to Market" date could be used to ...
How To: Delete Clients
1. Open the My Clients page and click the checkboxes next to any client(s) you wish to delete. 2. If you are deleting multiple clients at one time, click the blue trash can icon at the top of the screen. NOTE: If you are deleting only one client at a ...
How Do I: Add a Listing with NO Subdivision
If you are prompted to enter a subdivision for a listing but your listing is not in a subdivision, you can enter that information. 1. Choose the Search icon next to the Subdivision Name field. 2. Type "No Subdivision" in the Subdivision text box and ...
How Do I: View a History of Listings Sent to Client
Watch video. 1. Open My Clients. 2. Click on the name of the client whose history you'd like to view followed by the Listings option in their dashboard. 3. Find the name of the search you'd like to check on, if multiple, and choose the History ...
How Do I: Change the Map View While Conducting a Search?
You and your clients can look at any listing on the map in road, aerial, or satellite views. Toggling between these different views will depend on how you have accessed the map. Watch video. 1. From the Results: Click the geolocator pin next to the ...
How to Pin/Unpin Listings & Menus in connectBLC
Watch video. If you would like property listing reports [left image] and/or Additional Info menus [right image] to stay open, you can click the thumbtack icon in the top right corner. This will to "pin" the item to the screen and allow you to work ...
Does a client-created search include automated emails?
No. Your client can use the Search Listings tab in their Client Portal to create and save their own searches. However, this only saves the search to the Portal and does not provide an email option back to the client. Your client can click on the My ...
How To: See Client Favorites
To quickly/easily view the listings your clients are marking as their Favorites, you have a few options. 1. Use the Client Activity widget to filter to that specific option, all the way down per client if you'd like. 2. Enter the Client record and ...
How To: Email Listings
IF EMAILING TO AN EXISTING CLIENT: 1. Select the checkbox(es) next to the properties you wish to email. Click the email icon to the top right. 2. Ensure you are sending the correct amount of listings to the right person in your database; check the ...
How can my client check a Search status from their Portal?
Your client can check on the status of their Search via the My Searches page in their Client Portal. After clicking on the name of the Search, clients can use the Select Received Date menu to see when specific results were sent. The Filter menu to ...
How do I know if a client received/saw an auto email?
If you are trying to view Client Activity without waiting on a notification, the fastest way is via the Client Activity widget on your Home screen, where you can filter down to specific actions per client. You can also click on the Login Activity tab ...
How To: Add Total Sq Ft to CMA Parameters
While in the CMA module: 1. Click into the Subject Property tab. 2. Scroll down and choose the Add/Remove Fields button. 3. Search for and add applicable square footage field(s) using the transfer arrows in the center.
How to Access BrokerBay through connectBLC
Accessing BrokerBay via the BLC changes depending on the status of the listing you are working with. If it is a Draft/Partial listing, click on the BrokerBay icon located within the Edit column. If if is another type of listing, choose the Edit ...
How To Schedule an Open House in connectBLC
Tours and Open Houses can be entered during the listing entry process (or later, if necessary). To add/edit a Tour or Open House to your listing, click on the Listings icon on the navigational menu bar and click on Add/Edit a Tour or Open House. ...
How To: Edit Contact Information in connectBLC
To update information included in the gray fields of your profile in connectBLC, you will visit the My Profile tab within the My Account page in MIBOR Central; this will allow your correct contact information to be distributed across all solutions, ...
How To: Search for a Primary Bedroom on the Main Level
If the Rooms Information field has not already been added to your Search, choose the Add/Remove Fields button to the bottom right. Search for "Rooms Information" in the Filter and select the plus (+) sign to add the field to your search. From the ...
How To: Reverse Prospecting in the BLC
Reverse Prospecting is a way to match your Sellers’ property listings with interested Buyers. To take advantage of this feature, when you enter your Client’s information into connectBLC, it is important that you check Yes for Reverse Prospecting. To ...
How do I know what status to use for my new listing?
How Do I Share a Listing from the BLC?
A Sharing Link is available on properties for use in email, text, social media, etc. To generate a sharing link, execute a search to pull up a listing. At the top of the listing use the Share icon at the top of the page. This is available both in the ...
How To Resend Client Portal Link to Contact
To send another automated email to your client so they can access their portal: 1. Choose to Edit the automated search you created for the client. You can do this via the Automatic Search widget, the My Clients shortcut, and/or the Prospecting ...
How to Add/Remove Documents to a Listing
You can copy digitally scanned documents or electronic files from your computer hard-drive to connectBLC. Doing so will allow you to: Easily share documents with clients and other transaction participants Reduce fax and courier costs Avoid email ...
How to Set Up My Co-Agent to Edit Listings
To create your Co-Agent collaboration permissions, the Listing Agent must initiate the process. Agent -> From within connectBLC click on your Profile Settings. In the Settings menu, select: Agents within your office with authorization to your account ...
How Long will my Draft Listing be available?
Draft Listings created in the BLC will not be removed from the system. The Agent or Brokerage Staff may choose to discard the draft if desired. Once a listing has been published, it cannot be returned to Draft status. Instead, it will need to be ...
Why is my listing not showing up on websites?
There are two controls in connectBLC that allow listings to be syndicated or included on other brokerage websites, referred to as IDX or VOW sites. Syndication is available to Homes.com, MIBOR.com, and Realtor.com. Choosing the Internet Entire ...
How To Automate A Search for Myself
After running your search with preferred criteria, choose the Save icon. Change the status of the search from Manual to Automatic. Complete the form according to your preferences; ensure you select "Send me a notification when the search runs" if ...
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