How do I share a Master Lock lockbox within BrokerBay?

How do I share a Master Lock lockbox within BrokerBay?

Once a member purchases a Master Lock lock box from the MIBOR Realtor store, they will need to share the lock box from Master Lock to the BrokerBay showing solution.   The sharing code can be found in the app version or the web browser version of Master Lock.

To retrieve the sharing code from the Master Lock App:

1.  In the Master Lock Vault Enterprise app, tap on the desired lock box serial ID (the serial number will be located on the bottom right of the lock box)


2. Select "About This Lock".


3.  Next, select "Upgrades"


4.  Copy the sharing code to your devices clipboard or write the sharing code down 



To retrieve the sharing code from the Master Lock Vault Enterprise web browser:

1.  In the Master Lock Vault Enterprise app, click on the desired lock box serial ID or name of the box (the serial number will be located on the bottom right of the lock box)


2. Under the "Purchased Links" area, you will see the BrokerBay logo with a "Sharing Code" next to it.  Copy the sharing code to your devices clipboard or write the sharing code down.




Sharing the lock box to BrokerBay

1. In the BrokerBay showing solution, you will click on your initials or your photo in the upper right hand corner. 



2.  Select "Lockboxes" 


3.  Click on the + sign in the upper right corner to add the lock box.


4.  Select Master lock as the lock box provider 



5.  Enter the device ID and the sharing code in the designated locations, then select the "Save" button.  



Once the lock box has been "shared" to your BrokerBay account, you can add the lock box to the showing configuration for your listing.  See the link below:




    • Related Articles

    • How do I setup a Master Lock lockbox within BrokerBay? (Web Browser)

      To setup a Master Lock lock box within BrokerBay simply follow these steps. 1) In Master Lock Vault Enterprise, click on the name of the lock box you wish to add to your BrokerBay listing. Check the bottom of the lock box to ensure that the device ID ...
    • Opening a Lockbox with BrokerBay App

      Prior to arriving at the showing, open the BrokerBay app to confirm the time of your showing and make sure the BrokerBay app is able to download your access credentials. It is important to arrive at the house within the showing time window with the ...
    • How do I open my Master Lock lockbox using the Vault app?

      With Masterlock’s electronic Bluetooth technology, primary authorized users can open their Masterlock boxes and remove the shackle with the tap of a button. This requires the user to have downloaded and logged into the Vault Enterprise app. To open ...
    • Master Lock Lockbox Battery Information

      Low battery indications are set to display when the lock box has about 10% of battery left. There is wiggle room to allow time to change the battery. As a reminder, low battery email notifications need to be set up on a per lock basis from the ...
    • How do I view lockbox access history in BrokerBay?

      1. Open your lockbox management page via your personal profile menu. 2. Locate the Device ID/Serial Number of the lockbox you are investigating and click associated View Logs link under Access Logs heading. 3. View the lockbox access details from ...