Adding and Approving A Custom Contact In BrokerBay
A custom contact may need to be added to BrokerBay in order to book a showing, in the case where a non-MIBOR member is showing a property. When showings are booked for custom contacts, their profile has to be approved by the Listing Agent in order for them to receive notifications, for security reasons. If the contact is made by phone to the BrokerBay scheduling line, the contact will be verified by the scheduling support team by checking for an active real estate license on in.gov/pla.
Select Book showing at the top right of the listing in BrokerBay.
Next select Enter Custom Contact
On the next screen, you must enter the first name, last name, email address, company name, and a company phone number.
A message will display stating that This person is NOT a verified agent as a reminder. Select the Showing Type underneath
this message by clicking on the drop down caret. Next select Save Profile.
An email will be sent to the listing agent and this confirmation can be completed via email.
Showings will still be approved if the Listing Agent doesn't approve the custom contact, but, the custom contact will not be notified of their confirmation via email.
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