Service Impact Advisory Notices
06.17.2025 BrokerBay Merge/Combine Listing Feature - Resolved
New incident: Investigating Dear MIBOR Member, Update: BrokerBay has identified the root cause and implemented a priority adjustment to resolve this issue. BrokerBay has made us aware of a newly-reported issue that may adversely affect user ...
06.10.2025 BrokerBay - Analytics Feature Issue
Service Impact Advisory New incident: Investigating Dear MIBOR Member, BrokerBay has made us aware of a newly-reported issue that may adversely affect user experience with the BrokerBay Platform's Analytics feature. As a result, a small subset of ...
05.09.2025 BrokerBay Service Impact Resolved
The issues affecting members' ability to assign MasterLock boxes to listing configurations in the BrokerBay platform have been resolved. The MIBOR BLC support team worked with our partner vendor, who isolated the cause of the issue to a restriction ...
04.30.2025 BrokerBay - assigning a MasterLock Lock Box issue
Service Impact Advisory New incident: New Incident We are aware of a newly reported issue that is preventing assignment of a MasterLock Lock Box to a listing's showing configurations. The BrokerBay team is actively investigating this. If you are ...
04.29.2025 BrokerBay Appointment Confirmation Issue
Service Impact Advisory New incident: Resolved We are aware of a newly-reported issue that may adversely affect user experience with the BrokerBay Platform & Mobile App, preventing users from confirming showing appointments and prompting sellers to ...
REMINE PARTNERSHIP DISCONTINUED
We regret to announce that our lengthy partnership with Remine has been terminated, and services will be discontinued at the end of April. In early March, Remine customers were notified that the company would be sold through a process called an ...
BrokerBay Phone Outage - Resolved
The week of April 7, 2024 MIBOR was notified that phones calls made to the BrokerBay Appointment by Phone service were being dropped. We quickly confirmed that the phone lines within MIBOR were operating as expected, so we partnered with the team at ...
03.06.2025 Remine Maintenance
Dear Valued Customer, We are rescheduling our infrastructure maintenance for Thursday, March 6th, starting at 1 AM EST and continuing until 5 AM EST. This planned maintenance will affect all Remine Pro, Docs+, and Add/Edit customers, during which the ...
02.24.2025 BrokerBay Web & Mobile
At approximately 1:00 p.m. on February 24, 2025, MIBOR received notification from BrokerBay of a known issue adversely affecting the user experience on BrokerBay's website and Mobile app. Our vendor is actively working on identifying the cause and ...
2025.02.27 Remine Maintenance
Dear Valued Customer, We will conduct infrastructure maintenance on Thursday, February 27th, starting at 1 AM EST and continuing until 5 AM EST. This planned maintenance will affect all Remine Pro, Docs+, and Add/Edit customers, during which the ...
01.18.2025 Client Notification Emails
At approximately 4:30 p.m. on January 17, 2025, MIBOR received notification that members were experiencing a significant increase in notification emails alerting members to listings that were indicated with interest by a client on their portal, being ...